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Managed IT Services

Your Infrastructure,
Always On.

24/7 monitoring, proactive maintenance and expert Help Desk support - so you can focus on running your business while we keep your technology running flawlessly.

24/7 Monitoring
<1hr Response
99.9% Uptime Target
Data & Compliance

Stay Compliant.
Stay Protected.

POTRAZ-certified DPO services that fulfil your legal obligations under Zimbabwe's Cyber and Data Protection Act - from just $250 per month, without the cost of a full-time hire.

POTRAZ Certified DPO
HIT Recognised
From $250/mo
Digital Solutions & Training

Grow Online.
Grow Your People.

From high-performance websites and strategic social media management, to expert-led corporate training and public bootcamps - MNM TECH-HUB powers your digital ambitions end to end.

Custom Web Dev
Social Media Mgmt
Q1 2026 Enrolment Open
4+
Core Service Pillars
14d
Average DPO Deployment
$250
Starting From / Month
100%
Zimbabwe-Focused Expertise
01 — Managed IT Services

Your Dedicated Technology Partner

We don't just fix computers - we become an extension of your team. Our Managed IT Services eliminate downtime, secure your infrastructure, and give you a scalable foundation so you can focus on what matters: running your business.

24/7 Monitoring & Help DeskProactive oversight with instant expert support whenever you need it.
Hardware & Software ManagementPatch management, device optimisation, and seamless update cycles.
Equipment ProcurementSmart sourcing for laptops, servers and software licensing at competitive rates.
IT Strategy & ConsultingLong-term technology roadmapping aligned to your business goals and budget.
Explore Managed IT →
IT infrastructure management
Managed IT
99.9%
Uptime Target
<1hr
Response Time
02 — Data & Compliance

POTRAZ-Certified Data Protection

In Zimbabwe, data protection is a legal mandate. SI 155 of 2024 requires organisations to appoint a certified DPO and obtain a POTRAZ licence. Our POTRAZ-certified Data Protection Officer makes compliance straightforward and affordable.

DPO as a ServiceAccess our POTRAZ-certified, HIT-recognised Data Protection Officer on a fractional or retained basis.
Compliance Audits & Gap AnalysisComprehensive review against CDPA, ISO 27001, SOC2 and international standards.
Data Privacy FrameworksEnd-to-end privacy controls: encryption, access management, breach response protocols.
POTRAZ Licensing SupportGuided Form DP1 and DP2 applications for efficient registration with the regulator.
Explore Compliance Services →
Data protection compliance
Data & Compliance
$250
From / Month
14d
To Deploy DPO
03 — Digital Solutions

Elevate Your Online Presence & Brand

Your digital presence is your most powerful storefront. MNM TECH-HUB combines creative design with technical excellence to build experiences that engage users, foster trust, and drive real conversions for your business.

Custom Web DevelopmentMobile-first, SEO-optimised websites: from corporate portfolios to full e-commerce engines.
Social Media ManagementLinkedIn, Facebook, Instagram and X - content creation, community management and ROI analytics.
Digital Strategy & BrandingBrand voice, visual identity, digital audits and multi-channel marketing roadmaps.
CMS & E-commerceWordPress, Shopify and WooCommerce - platforms that work for your team and customers.
Explore Digital Solutions →
Digital solutions team
Digital Solutions
3-in-1
Design, Dev & Strategy
SEO
Optimised as Standard
04 — Training & Development

Empowering People for a Digital Economy

Staying competitive requires more than the right tools - it requires the right skills. Our expert-led training bridges the digital divide in Zimbabwe, serving corporate teams and ambitious individuals entering tech careers.

Corporate Training ProgrammesCustom workshops for businesses, NGOs and government: cybersecurity awareness, data privacy, AI for business and digital literacy.
Public BootcampsPractical, career-focused coding, digital marketing and data literacy bootcamps for individuals.
Custom WorkshopsAdvanced Excel, cloud collaboration (O365/Teams), and secure software development for technical teams.
Staff Data Privacy AwarenessPractical training on data protection responsibilities - not DPO certification, but essential team-level awareness for CDPA compliance.
Explore Training Programmes →
Corporate training workshop
Training & Development
3
Training Streams
Q1 '26
Enrolment Open

The Integrated Advantage

Most organisations juggle multiple vendors for IT, compliance, digital, and training. We bring it all under one roof - one relationship, one invoice, one team that understands your business end-to-end.

MNM TECH-HUB professional team
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One Partner, Everything Covered

Your entire technology stack - data, IT, digital, and training - managed by one team that understands how it all connects.

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Built for Zimbabwe

POTRAZ certification, HIT recognition, SI 155 of 2024 - our expertise is rooted locally, with global standards that open doors internationally.

Proactive, Not Reactive

We identify and resolve issues before they disrupt your workflow - whether it's a compliance gap, a security vulnerability, or a performance bottleneck.

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Predictable Investment

Transparent monthly pricing across all services. No surprise bills, no hidden costs - just a clear investment in your technology foundation.

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Security First, Always

Every service we deliver - from web development to IT support - is built with a security-first mindset as standard, never an optional extra.

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Scales With You

Start with what you need today and expand as you grow. Our service tiers flex from SMEs to enterprise without switching providers.

Get Compliant in 3 Simple Steps

We make the process straightforward. Our experts handle the complexity so you can focus on running your business.

1 Step One

Compliance Gap Assessment

We begin with a confidential review of your current data handling practices, existing policies, and governance structures to identify gaps and priorities.

2 Step Two

DPO Deployment & Framework Build

Your dedicated outsourced DPO is assigned. We develop your data protection framework, including registers, policies, notices, and training tailored to your organisation.

3 Step Three

Ongoing Support & Monitoring

Your DPO provides continuous advisory support, monitors your compliance posture, manages incidents, and keeps your programme current as laws and practices evolve.

Is Your Organisation Compliant With Zimbabwe's Data Protection Law?

Zimbabwean businesses handling personal data of employees, customers, or third parties are required to put proper governance structures in place. Responsible data management is not just best practice - it is essential for sustainable operations.

Get a Free Compliance Assessment
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Avoid Regulatory RiskDemonstrate that your organisation takes data governance seriously and is prepared for regulatory scrutiny.
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Build Customer TrustCustomers and partners increasingly expect proper data stewardship. Compliance builds credibility and competitive advantage.
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Protect Business DataImplement controls that reduce data breach risk and protect the personal information your organisation holds.
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Prepare for AuditsHave documented policies, registers, and training records ready when regulators or auditors come knocking.

Serving All Sectors Across Zimbabwe

From financial services to education, every sector that handles personal data needs data protection governance and IT support.

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Financial Services
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Healthcare
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Telecoms
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Education
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Retail
Mining
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Manufacturing
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Insurance
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NGOs
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SMEs

Ready to Transform Your Technology?

Book a free consultation with our team. We'll audit your current setup and build a roadmap around your goals and budget.

Data Protection Insights

Practical guidance and compliance updates for Zimbabwean organisations.

View All Insights →

Zimbabwe's Full-Spectrum Technology Partner

We are a team of compliance, technology, and digital professionals dedicated to helping Zimbabwean organisations manage data responsibly, run their IT efficiently, and grow their digital presence.

MNM TECH-HUB team

Why We Exist

MNM TECH-HUB was founded on the recognition that Zimbabwean businesses - large and small - need practical, expert guidance on data protection, technology management, and digital growth. As Zimbabwe's data governance landscape developed, we saw many organisations struggling to know where to begin or how to build sustainable compliance programmes without dedicated in-house expertise.

Our team combines deep knowledge of data protection principles, privacy governance, managed IT, and digital strategy to deliver solutions that are grounded in local context. We are not a one-size-fits-all service. Every client engagement is tailored, confidential, and designed to deliver real outcomes, not just paperwork.

We believe that responsible data management and modern technology should be accessible to every organisation, regardless of size or sector. That belief drives our pricing model, our support approach, and our commitment to the businesses we serve across Zimbabwe.

Mlungisi Mnikwa — Founder, MNM TECH-HUB
🛡 Certified DPO
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MCom — Information Systems Management Midlands State University, 2023
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BCom — Business Management & IT Catholic University in Zimbabwe, 2018
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Certified Data Protection Officer POTRAZ & Harare Institute of Technology, 2025
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Fortinet Certified Associate — Cybersecurity November 2024
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CISA — Certified Information Systems Auditor Packt / Coursera, September 2025
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Cloud Computing Law: Data Protection & Cybersecurity Queen Mary University of London, 2025
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Privacy Law & Data Protection University of Pennsylvania / Coursera, 2025
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CCNA & CCNA Security Cisco Certified, 2009 & 2012

Mlungisi Mnikwa

Founder & CEO Certified DPO (POTRAZ) Published Author

A results-driven IT professional with 12+ years of experience across network administration, cybersecurity, data protection, and digital strategy — Mlungisi Mnikwa founded MNM TECH-HUB to bring enterprise-grade technology and compliance expertise within reach of every Zimbabwean organisation.

Mlungisi is a POTRAZ-certified Data Protection Officer appointed under Zimbabwe's Cyber and Data Protection Act [Chapter 12:07] and SI 155 of 2024. His compliance expertise spans the full DPO function — developing Data Protection Policies, building Records of Processing Activities (ROPAs), conducting Data Protection Impact Assessments (DPIAs) for high-risk processing, managing breach detection and formal regulatory reporting, and designing staff awareness programmes across complex multi-department environments.

His technical foundations are broad and deep: Cisco CCNA & CCNA Security certified since 2009 and 2012, with extensive hands-on experience in Azure Active Directory, SharePoint Online, Microsoft 365, VMware, Hyper-V, and Windows Server. He has designed and managed network infrastructure, implemented cybersecurity frameworks, led cloud migrations, and delivered IT training — building a career that spans network engineering, systems administration, Linux engineering, and digital skills facilitation across Zimbabwe.

Academically, Mlungisi holds a Master of Commerce in Information Systems Management and a Bachelor of Commerce in Business Management & IT. His certification portfolio includes Fortinet Certified Associate in Cybersecurity, CISA, ISO 9001/14001/45001 Internal Auditor, and postgraduate courses in Cloud Computing Law and Privacy Law from Queen Mary University of London and the University of Pennsylvania. He is also a published author — The Practical Business Guide to AI Assistants is available on Amazon — reflecting his commitment to making complex technology accessible to every business.

12+
Years in IT
POTRAZ
Certified DPO
10+
Certifications
1
Published Book
📚
The Practical Business Guide to AI Assistants Available on Amazon Kindle & Paperback — a hands-on guide to leveraging AI tools in business, written by MNM TECH-HUB’s founder. View on Amazon →

Our Commitments to You

We bring more than technical knowledge. We bring a genuine commitment to your organisation's success.

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Zimbabwe-Focused Expertise

Our work is grounded in the Zimbabwean business environment. We understand the realities your organisation faces and provide guidance that is relevant and actionable in your context.

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Senior-Level Advisory

You get experienced compliance and technology professionals, not junior staff. Our team has practical knowledge across multiple sectors and complex environments.

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Strict Confidentiality

Everything we learn about your organisation remains confidential. We operate with the discretion expected of a compliance partner entrusted with sensitive information.

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Affordable, Transparent Pricing

Our service packages are designed to be accessible. No hidden fees. Clear scope. Real value for your investment in compliance and technology.

Fast to Deploy

We can have your outsourced DPO operational and your initial assessment underway within 14 business days of engagement.

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Long-Term Partnership

Compliance and technology management are not one-off projects. We build lasting relationships with our clients, providing continuous support as your organisation evolves.

Ready to meet your compliance team?

Schedule a confidential consultation and let's discuss your organisation's technology and data protection needs.

Complete Technology & Compliance Services

Everything your organisation needs to implement and sustain responsible data governance, manage IT infrastructure, build your digital presence, and develop your team's skills.

DPO & Compliance Services

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Data Protection Officer as a Service

Your organisation gets a POTRAZ-certified, HIT-recognised outsourced DPO who serves as your data protection authority, advising on obligations, overseeing your compliance programme, and acting as the point of contact for data protection matters.

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Compliance Gap Assessment

A structured review of your current data handling practices, policies, and governance arrangements, with a clear, prioritised action plan.

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Data Protection Impact Assessments (DPIA)

For projects or systems involving high-risk personal data processing, we conduct thorough DPIAs, identifying risks, recommending mitigations, and documenting outcomes.

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Policy Drafting & Governance

Professionally drafted data protection policies, internal procedures, and governance frameworks, tailored to your organisation's structure and sector.

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Privacy Notices & Consent Management

Clear, compliant privacy notices for your website, applications, and data collection points, plus consent management process design.

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Data Breach Response Planning

We develop a structured incident response plan covering detection, containment, assessment, notification, and recovery.

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Data Mapping & Processing Registers

We help you understand and document what personal data your organisation holds, how it is used, who it is shared with, and how long it is retained.

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Vendor Risk Assessment

Reviewing third-party suppliers and processors to assess data protection risks and putting appropriate contractual and operational controls in place.

Audit Support & Compliance Reporting

Documentation and advisory support to prepare your organisation for internal or external audits and regulatory reviews.

Managed IT Services

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Managed IT Support

24/7 monitoring and proactive maintenance of your digital environment, with instant Help Desk support for your team.

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Hardware & Software Support

Troubleshooting, seamless updates, patch management, and device optimisation to keep your essential tools running at peak performance.

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Equipment Procurement

Consulting, hardware sourcing (laptops, servers), and software licensing to build your physical and digital infrastructure smartly.

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IT Consulting & Strategy

Strategic planning, budget forecasting, and long-term technology roadmapping to align your tech investment with your business goals.

Digital Solutions

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Web Development

Custom UI/UX design, e-commerce (Shopify/WooCommerce), CMS (WordPress) setup, and ongoing maintenance. Mobile-first, SEO-optimised.

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Social Media Management

Strategic planning, professional content creation, community engagement across LinkedIn, Facebook, Instagram and X, and detailed ROI analytics.

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Digital Strategy & Branding

Brand voice development, logo and visual identity, digital audits, and multi-channel marketing roadmaps.

Training & Development

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Corporate Training Programmes

High-impact workshops for businesses, NGOs, and government departments: cybersecurity awareness, data privacy for staff, AI for business, and digital literacy.

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Public Bootcamps

Intensive, career-focused learning: coding basics (Python/HTML), social media strategy, and data literacy for individual learners and students.

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Custom Workshops

Advanced Excel, cloud collaboration (O365/Teams), and secure software development for specialised technical teams.

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Staff Data Privacy Awareness

Practical training to build your team's awareness of data protection responsibilities under the CDPA - ensuring your staff become your first line of data defence. Note: We hold the POTRAZ-certified DPO; we equip your staff with awareness, not DPO certification.

Not sure which services you need?

Start with a free gap assessment. We'll identify your priorities and recommend the right programme for your organisation.

Simple Packages for Every Organisation

Clear, honest pricing across all our services. No hidden fees. No surprises.

Outsourced DPO services designed for Zimbabwean organisations of all sizes. Cancel any time.

Starter
USD250/month

Ideal for SMEs and organisations beginning their data protection journey.

  • Outsourced DPO (part-time advisory)
  • Initial compliance gap assessment
  • One core data protection policy
  • Basic privacy notice drafting
  • Data processing register (template)
  • Monthly compliance check-in call
  • Email advisory support
  • Breach response guidance (basic)
Get Started
Enterprise
Custom

Tailored for complex organisations, multi-site operations, and regulated sectors requiring extensive support.

  • All Business package inclusions
  • Full-time equivalent DPO service
  • Unlimited DPIA support
  • Multi-department programme rollout
  • Board-level compliance reporting
  • Regulatory engagement support
  • Quarterly compliance audits
  • Custom training programmes
  • 24/7 incident response support
  • Dedicated compliance portal
  • SLA-backed response times
Request Proposal

One-off compliance audits and standalone assessments are also available. Contact us to discuss your specific requirements.
Pricing is in USD and may be adjusted based on organisational complexity.

All Packages Include

Core commitments that apply across every client engagement.

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Strict confidentiality
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Written engagement scope
14-day onboarding
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Zimbabwe-context expertise
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Dedicated point of contact
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No lock-in contracts

Understanding Zimbabwe's Data Protection Framework

A guide to the laws and expectations that shape data governance for organisations operating in Zimbabwe.

⚠️ Disclaimer: The information on this page is provided as general guidance only and does not constitute legal advice. It does not represent a complete or authoritative interpretation of any legislation. Organisations should seek qualified legal counsel for advice specific to their circumstances. MNM TECH-HUB does not claim government endorsement and does not guarantee legal immunity.
The Legal Landscape

Zimbabwe has established a legislative framework that governs how personal data should be handled by organisations operating in the country.

Cyber and Data Protection Act [Chapter 12:07]

Zimbabwe's primary legislation addressing cyber-related matters and the protection of personal data. The Act establishes the framework under which organisations that collect, process, store, or share personal data operate.

Key governance principles generally reflected in data protection legislation include:

  • Lawful and fair processing of personal data
  • Collection for specified, legitimate purposes
  • Data minimisation: collecting only what is necessary
  • Accuracy and currency of personal data
  • Appropriate retention and deletion practices
  • Confidentiality and security of personal data
  • Accountability for data governance within the organisation
  • Respect for the rights of data subjects

Statutory Instrument 155 of 2024 (SI 155 of 2024)

SI 155 of 2024 provides subsidiary legislation under the broader data protection framework, introducing more specific operational requirements for organisations handling personal data in Zimbabwe.

Typical areas addressed by data protection subsidiary legislation include:

  • Registration and notification obligations
  • Appointment of responsible persons or data protection officers
  • Cross-border data transfer requirements and conditions
  • Data breach notification obligations and timelines
  • Processing of special categories of personal data
  • Security standards and technical safeguards
  • Data subject rights and complaint mechanisms
  • Record-keeping and accountability documentation

Note: For the authoritative text and full scope of SI 155 of 2024, please refer to the official Zimbabwean Government Gazette or consult qualified legal counsel.

Appointing a Responsible Person or DPO

Data protection legislation generally requires organisations that process personal data to appoint a responsible person or Data Protection Officer to oversee their compliance programme. Outsourcing this role to MNM TECH-HUB gives your organisation access to qualified expertise without the cost and complexity of a full-time in-house appointment.

CDPA Compliance Readiness Quiz

Answer 10 quick questions to assess how prepared your organisation is for Zimbabwe's Cyber and Data Protection Act (CDPA). Get an instant compliance score and recommendations.

Zimbabwe Data Protection Insights

Practical guidance, compliance updates, and expert commentary for Zimbabwean businesses navigating data protection.

All Compliance Data Protection Breach Response Cybersecurity Risk Management
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Book Your Confidential Compliance Consultation

Talk to a compliance expert today. We'll listen to your needs and explain exactly how we can help your organisation.

Get in Touch

We would love to hear from you. Reach out via any of the channels below, or complete the form and we will respond within one business day.

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Phone / WhatsApp+263 77 263 0387
📍
OfficeHarare, Zimbabwe
(Appointments available)
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Office HoursMonday to Friday: 8:00am to 5:00pm CAT
📥 Download Free Resource

Get our free Data Protection Compliance Checklist for Zimbabwean businesses, practical and ready to use.

📄 Download Checklist (PDF)

Send Us a Message

By submitting this form, you agree that MNM TECH-HUB will contact you regarding your enquiry. Your information will be kept strictly confidential and will not be shared with third parties.

Privacy Policy

How MNM TECH-HUB collects, uses, and protects your personal information.

Last Updated: January 2025

1. Introduction

MNM TECH-HUB ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with Zimbabwe's Cyber and Data Protection Act [Chapter 12:07] and associated regulations.

2. Who We Are

MNM TECH-HUB is a data protection compliance advisory firm based in Harare, Zimbabwe. We provide Data Protection Officer as a Service (DPOaaS) and related governance services.

Data Controller Contact:
MNM TECH-HUB
Email: info@mnmtechhub.co.zw
Phone: +263 77 263 0387
Address: Harare, Zimbabwe

3. Personal Data We Collect

We may collect and process: identity information (name, job title, organisation), contact information (email, phone, address), professional information (industry, organisation size), enquiry information (form submissions, correspondence), technical information (IP address, browser type), and usage information (pages visited, navigation paths).

4. How We Use Your Data

We use your personal data to respond to enquiries, manage client relationships, send opted-in communications, improve our website and services, and comply with legal obligations.

5. Your Rights

You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data. To exercise these rights, contact us at info@mnmtechhub.co.zw.

6. Contact Us

MNM TECH-HUB
Email: info@mnmtechhub.co.zw
Phone: +263 77 263 0387
Address: Harare, Zimbabwe

Cookie Policy

How MNM TECH-HUB uses cookies and similar technologies on this website.

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are used to make websites work efficiently, provide a better user experience, and supply information to website operators.

2. How We Use Cookies

We use essential cookies (required for site functionality), analytics cookies (to understand visitor behaviour anonymously), and functional cookies (to remember your preferences).

3. Managing Your Cookie Preferences

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

4. Contact Us

MNM TECH-HUB
Email: info@mnmtechhub.co.zw
Phone: +263 77 263 0387
Address: Harare, Zimbabwe
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